Author: productsupport

There is no limitation on the total number of friends that you can refer to, you can refer as much as you can!

The more referees you have the more rewards you get! Start referring now, and earn rewards today!

If you encounter with this situation, it may be caused by the following reasons:

i) The deposit made by your friend is still pending. Do refresh your account after 10 minutes, your bonus shall update once the pending transaction is approved.
ii) Your friend may have registered without using your “Referral Code” or “Referral Link”. (Please ensure that your friend is registered using your “Referral Code” or “Referral Link”. )

[Referrer turnover = minimum ৳4250, Referee turnover = ৳8500, Referee deposit = ৳1000]

iii) You have not completed all your account verifications.

To understand more about account verification, please click here.

Discover our new and enhanced Refer A Friend program! Now, you can enjoy a stream of Unlimited Monthly Cash Rewards, not just from your direct referees but also from multiple tiers down the line. Consistent rewards, all the way!

Share your dedicated ‘Referral Code’ or ‘Referral Link’ with your friends.
Referee just has to key in the ‘Referral Code’ on the registration page or simply click on the ‘Referral Link’ and the referral code column will be automatically filled with ‘Referral Code’.
You can receive an Unlimited Monthly Referral Cash Rewards based on the total turnover of real-money bets made by every referee who registered under your ‘Referral Code’ or ‘Referral Link’, including those referred by your direct referees.
Click here to learn how to join the RAF Program.

Do not share your account information.
Never ever share your account information with others, including your username, password, phone number and email address. That information should be private to you and you only. Securing your personal information can help you prevent identity theft. Identity theft occurs when someone gains access to your personal information and pretends to be you online. You are responsible for any actions taken on your account.

No account sharing.
The only person who should have access to your account is yourself. Lots of shared accounts get suspended for allied damage, rule violations, contested ownership, account selling, etc. Those with whom you share the account may not be as vigilant and careful as you.

Make sure your personal information is true and valid.
You are required to verify your phone number and email address once you have completed registering your account. Please note that this phone number and email address will also be used to contact you and deliver important messages from us, please keep it active.

Choose a strong password.
Good passwords are long, complex, and hard to guess. A combination of letters, numbers and capitalization make sure that your account is safer. Do make your password hard to guess even if someone knows a lot about you. We recommend that you change your account password frequently. It should contain:

6-20 characters
A minimum of 1 upper case letter (A-Z)
A minimum of 1 lower case letter (a-z)
A minimum of 1 numeric character (0-9)
Special characters are allowed (@$!%*#)
Do not provide or share your deposit slip to others.
The main one to take note of here. Some members may deposit using a cash out number that does not belong to them or ask someone else to help them deposit into their account. We do not encourage you to do so as this will put your account and your money at risk.

Clear your browser’s cache
Web pages that you have viewed from the Internet can reside on a computer as ‘cache’ files. These ‘cache’ files can retain images of data sent or received over the Internet, making them a potential target for a system intruder. Therefore, we strongly advise that you clear your browser’s disk cache after each Internet session. Click here to learn more.

Always report suspicious activity
If you suspect that your account has been accessed by unauthorized persons, please change your password, check your transaction and banking amount. Should there be any suspicious transactions or errors, notify us immediately via Live Chat or drop us an email at support.bd@Kyat9.live.

For more details, check out the video below!

Although we have stringent security checks, it is your responsibility to ensure that your login details and personal information are safe and secure. The best way to prevent your account being hacked is to change your password regularly and not to save your username and password on the site. Never share your credentials with anyone and use devices that have the latest protection software installed.

Click here to learn how to change a known password.

All personal information and data provided are protected with defense-grade security, and will be kept confidential and secure. Read more about our Privacy Policy here.

You can always inquire about guidances from our Help Page. If it doesn’t help, please contact our 24/7 customer support team for further assistance or drop us an email at support.bd@Kyat9.live. We will contact you as soon as possible.

To contact our 24/7 Customer Support Team,

Step 1: Click on the chat icon located at the bottom.

Step 2: Select ‘Send us a message’ and select your preferred language.

Step 3: Choose your inquiry in order to address your query quickly.

For more details, check out the video below!

Our Kyat9 APP is now available on Android. Follow these simple steps to download and install Kyat9 APP on your smartphone.

Step 1: There are three ways to download Kyat9 App

Select the ‘Profile’ button and click ‘APP Download’.
Click on the Android iconat the bottom of the Kyat9 homepage.
Click on the link to download.
Step 2: Tap “Android Download” when prompted.

Step 3: After successfully downloading the file, open the file and proceed to the installation phase. It only takes a few seconds to install the APP.
Yes, it’s as simple as that! You can now easily place bets on Kyat9 without any hassle!

For more details, check out the video below!

How to download Kyat9 App? (Android)

Biometrics login is now available on the new version of the Kyat9 APP, please take a look at these three quick guides to login into your account in seconds and with extra protection!

Step 1: Download the latest version of the Kyat9 APP. Click here to learn how to download the latest version of the Kyat9 APP.

Step 2: Setting Up the Biometrics Login On Your Device

Tap the Settings icon on your Android device.
Scroll down and tap ‘Password & Security’.
Add your fingerprint / Face ID login. Follow the onscreen instructions.
Please note that the way to set up biometrics login on each device is different. If you do not know how to set it up, please visit the official website of your device to check out the relevant tutorial.

Step 3: Setting Up the Biometrics Login On Kyat9 APP

Open your Kyat9 APP and login into your Kyat9’s Account.
Tap “Set Up Biometrics”.
Click to turn on the feature.
Insert your account password.
Setup completed. You can now get extra protection with the new biometrics login (fingerprint & face ID) feature on Kyat9 APP!
For more details, check out the video below!